The workplace has been moving toward more remote work for some time now, fueled by factors such as better remote communication technology, a desire to reduce infrastructure costs and the opportunity to provide a better work/life balance for employees.

The Covid-19 pandemic has both accelerated and normalized that trend.
However, even before the pandemic CCP Global recognized that prioritizing remote collaboration had benefits for clients as well as employees. After all, the fewer travel expenses a client has to incur, the greater the bottom line impact on their profits.

“CCP Global has long been cultivating their expertise in remote consulting and integration,” says Kelly Webb, Director of Consulting Services. “That puts us in a very good position to work almost entirely remotely, even on large projects, which we have done very successfully.”

The consultants at CCP Global, who average 10+ years of SAP Ariba experience each, are highly experienced in remote/hybrid procurement software implementations. Coronavirus has inspired them to explore additional digital tools to streamline the remote collaboration process and provide best-in-class engagement support from afar.

Microsoft Teams

CCP Global has a subscription to Microsoft Teams as part of the Office package so that is the primary tool used both for internal communication and collaboration and client-facing collaboration. Here are some of the ways Teams is utilized.

  • Internally: The Teams site is used for updates, files, collaboration, etc. that are dedicated to compiling community edits, but are not intended to externally face to the client.
  • Externally: With Teams external parties can be given ‘guest’ access to a site, or folders within a site. That means CCP Global, or clients that use Teams, can establish external Teams sites for the project deliverables, project schedules, and other items which need visibility from all organizations. With this guest access, organizations are granted read and/or edit access to the joint Teams site. You can also add guest access to multiple organizations, making it possible add Ariba shared services resources to help with visibility and document integrity from all sides of the project.
  • Ease of Use: There is no need to give people permission to share screens (i.e. make presenters) as anyone who is in the meeting can share when they wish to, and any number of presenters can take their turn.
  • Seamless integration: In addition to its accessible communication tools, Microsoft Teams supports team collaboration by integrating CCP Global’s video/teleconference calls with the client’s SharePoint, Office and Chat. The ability to seamlessly access and share project assets while meeting virtually helps drive and maximize team productivity.

SmartSheet

Since many companies, even large ones, don’t have Microsoft Project, CCP Global’s consultants often use SmartSheet for collaborative project plans, with one calling it, “a great tool.”

SmartSheet offers work management software that can be used to assign tasks, track projects, manage calendars and share documents, to name just a few of its features. The software’s best features is that it integrates with many common enterprise tools and apps, including both Microsoft and Google products.

G Suite

Some CCP consultants feel that Google Meet and Google Drive, two parts of the G Suite, are a bit more user friendly than Microsoft Teams. That’s because Gmail represents such a large share of the email account population that most people already have experience with Google software.

The downside is that, for ease of use, both the client and the consulting firm need to have a synchronous email client; i.e. Gmail (Google) or Outlook (Microsoft) or you must merge calendars. Otherwise, calendar syncing can be a challenge, which makes it more difficult to collaborate for set meeting times or spontaneous updates.

Agile Methodologies Drive Productivity

Even as Covid-19 has impacted how our clients operate, CCP Global continues to drive value with the adoption of Agile and Agile-Hybrid Methodologies to drive Source to Pay (S2P) programs in conjunction with the use of the following two key pieces of software:

  1.  Microsoft Teams for team collaboration, which we’ve already discussed extensively and,
  2. JIRA for Project Management and Task Management. JIRA supports how the team operates by being the central dashboard/repository for the business value that the project owner wants the development team to focus on for each designated time frame.

JIRA captures acceptance criteria) the team must deliver, captures the tasks to complete to deliver that business value, and is used in daily status meetings. This daily alignment between the project owners and the development team ensures any issues/risks tied directly to the focus of the deadline is captured early and mitigated. JIRA can also be used to manage complex and multiple testing cycles for SAP Ariba integrated projects.

These are just a few of the useful tools CCP Global and other firms use to make remote collaboration easier, safer and more productive. In next week’s blog post, we’ll take a closer look specifically at videoconferencing – the pros, cons and how to make it as painless as possible.

The workplace has been moving toward more remote work for some time now, fueled by factors such as better remote communication technology, a desire to reduce infrastructure costs and the opportunity to provide a better work/life balance for employees.

The Covid-19 pandemic has both accelerated and normalized that trend.
However, even before the pandemic CCP Global recognized that prioritizing remote collaboration had benefits for clients as well as employees. After all, the fewer travel expenses a client has to incur, the greater the bottom line impact on their profits.

“CCP Global has long been cultivating their expertise in remote consulting and integration,” says Kelly Webb, Director of Consulting Services. “That puts us in a very good position to work almost entirely remotely, even on large projects, which we have done very successfully.”

The consultants at CCP Global, who average 10+ years of SAP Ariba experience each, are highly experienced in remote/hybrid procurement software implementations. Coronavirus has inspired them to explore additional digital tools to streamline the remote collaboration process and provide best-in-class engagement support from afar.

Microsoft Teams

CCP Global has a subscription to Microsoft Teams as part of the Office package so that is the primary tool used both for internal communication and collaboration and client-facing collaboration. Here are some of the ways Teams is utilized.

  • Internally: The Teams site is used for updates, files, collaboration, etc. that are dedicated to compiling community edits, but are not intended to externally face to the client.
  • Externally: With Teams external parties can be given ‘guest’ access to a site, or folders within a site. That means CCP Global, or clients that use Teams, can establish external Teams sites for the project deliverables, project schedules, and other items which need visibility from all organizations. With this guest access, organizations are granted read and/or edit access to the joint Teams site. You can also add guest access to multiple organizations, making it possible add Ariba shared services resources to help with visibility and document integrity from all sides of the project.
  • Ease of Use: There is no need to give people permission to share screens (i.e. make presenters) as anyone who is in the meeting can share when they wish to, and any number of presenters can take their turn.
  • Seamless integration: In addition to its accessible communication tools, Microsoft Teams supports team collaboration by integrating CCP Global’s video/teleconference calls with the client’s SharePoint, Office and Chat. The ability to seamlessly access and share project assets while meeting virtually helps drive and maximize team productivity.

SmartSheet

Since many companies, even large ones, don’t have Microsoft Project, CCP Global’s consultants often use SmartSheet for collaborative project plans, with one calling it, “a great tool.”

SmartSheet offers work management software that can be used to assign tasks, track projects, manage calendars and share documents, to name just a few of its features. The software’s best features is that it integrates with many common enterprise tools and apps, including both Microsoft and Google products.

G Suite

Some CCP consultants feel that Google Meet and Google Drive, two parts of the G Suite, are a bit more user friendly than Microsoft Teams. That’s because Gmail represents such a large share of the email account population that most people already have experience with Google software.

The downside is that, for ease of use, both the client and the consulting firm need to have a synchronous email client; i.e. Gmail (Google) or Outlook (Microsoft) or you must merge calendars. Otherwise, calendar syncing can be a challenge, which makes it more difficult to collaborate for set meeting times or spontaneous updates.

Agile Methodologies Drive Productivity

Even as Covid-19 has impacted how our clients operate, CCP Global continues to drive value with the adoption of Agile and Agile-Hybrid Methodologies to drive Source to Pay (S2P) programs in conjunction with the use of the following two key pieces of software:

  1.  Microsoft Teams for team collaboration, which we’ve already discussed extensively and,
  2. JIRA for Project Management and Task Management. JIRA supports how the team operates by being the central dashboard/repository for the business value that the project owner wants the development team to focus on for each designated time frame.

JIRA captures acceptance criteria) the team must deliver, captures the tasks to complete to deliver that business value, and is used in daily status meetings. This daily alignment between the project owners and the development team ensures any issues/risks tied directly to the focus of the deadline is captured early and mitigated. JIRA can also be used to manage complex and multiple testing cycles for SAP Ariba integrated projects.

These are just a few of the useful tools CCP Global and other firms use to make remote collaboration easier, safer and more productive. In next week’s blog post, we’ll take a closer look specifically at videoconferencing – the pros, cons and how to make it as painless as possible.

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