FAQ

If you’re an SAP Ariba customer or consultant you probably know that Ariba releases four primary updates per year that are meant to improve the user experience. These quarterly releases happen in February (Q1), May (Q2), August (Q3) and November (Q4).

Within those four releases are dozens, sometimes as many as a hundred or more, feature updates. For example, In the 2022 Q1 update, released on Feb. 18, 2022, there are approximately 97 new features. In the 2022 Q2 update, released on May 20, 2022, there are approximately 83.

These upgrades fall into three categories:

 

Automatically On: you don’t have to do anything; the system will update itself automatically. However, if you’re not aware that it’s become available, you might not know to find it and use it.

Customer Configured: This requires that your Ariba administrator, whether in-house or outside support, will need to configure and activate this update.

Contact SAP Ariba Support to Enable: As this implies, the customer will need to contact Ariba support to take advantage of this upgraded feature.

The latter category is the most critical. That’s because people often don’t realize that the desired feature isn’t automatically configured or enabled and that your DSC will have to file a Support Request with Ariba (SR)  to have it enabled even before it can be utilized or configured. In the time frame directly following a release, Ariba support is busy, so it’s best to get in queue as soon as possible.

Not all quarterly releases include a feature that require Ariba support, in fact, the 2022 Q1 release does not. However, going forward those are the features you want to give top priority to.

Q1 releases are normally the most significant releases in terms of functionality, but that’s not a hard and fast rule.

Making Sense of Ariba Quarterly Releases

The biggest challenge with quarterly releases is usually just the sheer number of features and functionalities deployed. Some may be simply product hardening, but many others are key improvements and new functionality. As we noted, there can be more than 100; there’s rarely fewer than 60.

And, once you find the most useful ones for your company, there’s the question of configuring and activating the changes. Sometimes that’s simple, sometimes it’s more complex. That’s why Proactive Monitoring of Ariba Quarterly Releases is one of our most popular AMS service offerings.

Click here for the 10 most useful updates of the February 2022, Q2 release.

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