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Daniela Howell

Daniela Howell is a Principal Managing Consultant at CCP Global, Inc., a top provider of SAP Ariba consulting services. She has broad experience as a consulting professional with a demonstrated history of working with business process and technology implementations in a variety of industries. With over 20 years of SAP and Supply Chain experience, she brings diverse solutions to CCP's clients.

Ariba Managed Support (AMS)
August 23, 2021

Ariba Managed Support: Big Results from Small Packages

Anyone who has every called customer support for their phone or cable company knows how frustrating it is for your support to be outsourced. At CCP Global we have a lot of AMS clients that have come to us after their original AMS partner didn’t work out. This is after they’d already put a lot of time and money into that support system, with less than positive results. Here are three tales from the trenches.
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