Ariba Managed Support (AMS)

Best Practices for Ariba Managed Support for users, suppliers, and buyers, including how to find the best service partner.

Ariba Managed Support (AMS)
November 4, 2021

Ariba Network for Suppliers: FAQ

Are you a supplier that has recently been asked by your customer to start transacting business through the Ariba Network? If so, you’re not alone. In the past month or so CCP Global has received several emails from suppliers who have been asked to integrate on the Ariba Network and have no idea where to start. Some aren’t even sure what the Ariba Network is or why supplier integration is important. Here is what you need to know.
Ariba Managed Support (AMS)
August 23, 2021

SAP Ariba Managed Support: 3 Ways it can Fail

Anyone who has every called customer support for their phone or cable company knows how frustrating it is for your support to be outsourced. At CCP Global we have a lot of AMS clients that have come to us after their original AMS partner didn’t work out. This is after they’d already put a lot of time and money into that support system, with less than positive results. Here are three tales from the trenches.

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Call us for a no-cost consultation to discuss planning and optimizing your SAP Ariba return on investment: 214-845-6445