Category

Ariba Managed Support (AMS)

The articles in this series can help you decide if you need an AMS partner for your Ariba systems, and how to find the best AMS partner.

Ariba Managed Support (AMS)
August 23, 2021

Ariba Managed Support: Big Results from Small Packages

Anyone who has every called customer support for their phone or cable company knows how frustrating it is for your support to be outsourced. At CCP Global we have a lot of AMS clients that have come to us after their original AMS partner didn’t work out. This is after they’d already put a lot of time and money into that support system, with less than positive results. Here are three tales from the trenches.

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